In accordance with the provisions of Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that the owner of this website www.cambridge-house.com and the domain www.escuela-hablamos.com is CAMBRIDGE HOUSE S.L. with CIF B-78589009. Hablamos is the Spanish department or school of the company Cambridge House S.L., and this is responsible for the transactions made by card, being payment by card the method of payment for all courses. Cambridge House can be contacted at the following address:

Paseo de las Delicias 30, 1ª, 28045 MADRID
Telephone: 91 528 10 85
E-mail address: clientes@escuela-hablamos.com
Registration Data: Madrid Commercial Register, entry no. 932 dated 26 November 1987.
Data Protection Delegate: dpd@cambridge-house.com

In accordance with the provisions of the General Data Protection Regulation 2016/679 and the LOPDGDD 3/2018, we inform you of the following:

The personal data of the clients (identification, level of Spanish, academic and commercial profile, financial and voice) are collected and processed by virtue of the service contract for the purpose of carrying out the academic, financial and administrative management necessary for the organisation and development of the student’s training activity, including the virtual campus. Financial management includes payments made by clients. Requests for data from Public Administrations will also be dealt with.

In any case, the transfers will be carried out in a regulated manner, and the data communicated may not be used for purposes other than those for which they were collected. You will be given a username and password to access the virtual campus and you will be able to access your classes, consult the course documentation, exercises and your results or progress.

If you have given your consent by ticking the corresponding box, your personal data will be used to send commercial communications, by any means, including post, whatsapp, sms, etc., about products and services related to language training services based on your preferences, both in person, which is the responsibility of Cambridge House, and through the virtual classroom or our online platform, which is the responsibility of Hablamos, as well as courtesy communications to congratulate holidays or birthdays.

Personal data will be kept for a period of five years from the end of the service contract. They will only be communicated to third parties for legal compliance or with the authorisation of the interested party. You will also be asked optionally and verbally about how you got to know us and other interesting student profile data.

With regard to the main purpose, the personal data of customers are collected and processed on the legitimate basis of the execution of the training service contract. The sending of commercial communications is based on consent. All requested data are mandatory for the conclusion and execution of the contract, except for the optional customer profile questions.

Personal data will only be disclosed to third parties in order to comply with legal obligations, e.g. taxation, requirements by the competent authority, or to the extent necessary for the provision of the training services, e.g. the virtual classroom and the recording of lessons. And the bank for the management of the virtual payment gateway.

Any person has the right to revoke their consent, to request access to personal data concerning them, to request its rectification or deletion, to request the limitation of its processing, and/or the right to portability. In all cases you may exercise your rights by writing to the Academic Secretary of Hablamos Escuela de Español, accompanied by a photocopy of your ID card. Paseo de las Delicias, 30 1ª planta 28045, Madrid or by e-mail to the following address atocha@cambridge-house.com, accompanied by proof of identity. Any person may file a complaint with the Spanish Data Protection Agency through the website www.agpd.es if they consider that their rights have not been satisfied. We have a Data Protection Delegate who can be contacted at dpd@cambridge-house.com.

CAMBRIDGE HOUSE undertakes to comply with its obligation of secrecy of personal data and its duty to store them and will adopt all technical and organisational measures to guarantee the security of personal data and avoid its alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

The CAMBRIDGE HOUSE Website uses cookies. See the specific clause on cookies.

The website has information security measures, generally used for example: firewalls, access control procedures and cryptographic mechanisms, in order to prevent unauthorised access to the data provided.

Secure Sockets Layer (SSL) is an industry standard technology that creates a secure environment for information exchanged between your browser and online-school.cambridge-house.com. SSL encrypts all information you input before it is sent to Cambridge House Online School. Security data such as your user number, password, date of birth and enrolment process information is encrypted in the encryption/cryptography process.

In general, you can tell if you are on a secure page by looking at the symbol at the bottom of your browser – usually a padlock. Another way to tell if your browser is in secure mode is to look at the Internet address the browser shows you. In standard, non-secure mode, the address would start with “http://” and, in secure mode, with “https://”. The “s” stands for “secure”. Whenever you perform a transaction with Cambridge House Online School the address will indicate https:// as we always use the SSL protocol for the exchange of information between our server and your computer for all transactions.

In general, the contents, structure, design and form of presentation of the elements (texts, graphics, images, files, logos, combinations of colours and any element susceptible of protection) are protected by intellectual or industrial property rights, owned by CAMBRIDGE HOUSE, S.L., by itself or as an assignee of these rights.

The reproduction, transformation, distribution, public communication, making available to the public and, in general, any other form of exploitation, partial or total, of the elements referred to in the previous section are prohibited. These acts of exploitation may only be carried out with the express written authorisation of CAMBRIDGE HOUSE, S.L. and which, in any case, must make explicit reference to the ownership of the aforementioned intellectual property rights of CAMBRIDGE HOUSE, S.L.

In this sense, the User is authorised, solely and exclusively, for the private and personal use of the content of the websites, as long as the intellectual and industrial property rights are respected. Under no circumstances may the User remove, alter, evade or manipulate any protection devices or security systems that may be installed.

In particular, the materials made available by the teaching staff through the websites will be for the sole and exclusive use of students, parents and tutors for educational purposes.

Under no circumstances will it be understood that the User’s access and browsing implies a waiver, transmission, licence or total or partial cession of said rights on the part of CAMBRIDGE HOUSE, S.L. or, where applicable, collaborators.

Consequently, it is not permitted to delete, evade or manipulate the copyright notice and any other data identifying the rights of CAMBRIDGE HOUSE, S.L. or of its owners included in the contents, as well as the technical protection devices, digital fingerprints or any information and/or identification mechanisms that may be contained in the contents.

On the other hand, the distinctive signs (brands, commercial names) that appear on these websites are protected by industrial property rights, and the use or manipulation of any of these is forbidden, unless expressly authorised in writing by CAMBRIDGE HOUSE, S.L., or by the natural or legal person who is the owner of the distinctive signs displayed.

In relation to the images of people that appear on the websites, CAMBRIDGE HOUSE, S.L. publishes them with serious respect for the Organic Law 1/1982 of 5 May, on the protection of the right to honour, to personal and family privacy, and to one’s own image.

The User is not authorised to reproduce, distribute and communicate photographic and/or video images. These images are only used, solely and exclusively, in the composition of graphic or video graphic files, elaborated to inform and/or publicise different activities of CAMBRIDGE HOUSE, S.L.

The treatment of the images of the pupils, teaching staff, administration or service staff is carried out with serious respect for the person, eliminating any captures or filming that could violate fundamental rights. The images are not used for purposes other than those expressed, nor are they transferred to third parties, except those authorised for processing.

In any case, the person affected by a publication on the website of their image, either by themselves or through the Father and/or Mother, or legal representative of the minor, will be able to revoke the consent they have given or oppose the treatment of the image, or exercise the rights of access, modification or cancellation, at any time, by presenting or sending a written document, accompanied by a photocopy of their ID, to CAMBRIDGE HOUSE, S.L., or to the e-mail atocha@cambrige-house.com

In general, and without prejudice to the particular conditions and terms established in the sections corresponding to specific services, the User is obliged to comply with the present conditions and terms of use, and always act in accordance with the law, good customs and the requirements of good faith, using the diligence appropriate to the nature of the service they enjoy, abstaining from using the website www.cambridge-house.com, in any way that may impede, damage or deteriorate the normal functioning of the same, the goods or rights of CAMBRIDGE HOUSE, S.L., of the rest of the Users or in general of any third party.

In particular, and without this implying any restriction to the obligation assumed by the User in general in accordance with the previous section, the User is obliged, in the use of www.cambridge-house.com owned by CAMBRIDGE HOUSE, S.L., (hereinafter Website), to:

• Not to introduce, store or disseminate on or from the websites, any information or material that is defamatory, offensive, obscene, threatening, xenophobic, incites violence or discrimination on the grounds of race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the regulations in force.
• Not to introduce, store or disseminate through the websites any computer programme, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that may cause damage to the websites, to any of the services, or to any of the equipment, systems or networks of CAMBRIDGE HOUSE, S.L., of any User, or in general of any third party. Or that in any other way is capable of causing them any type of alteration or impeding the normal functioning of the same.
• To adequately safeguard the “User Name” (Login) and “Password” (Password) provided by CAMBRIDGE HOUSE, S.L., to the Users, as identifying and enabling elements for access to the different services offered on the CAMBRIDGE HOUSE, S.L. website, undertaking not to cede their use or allow access to them to third parties, assuming responsibility for any damages that may derive from the improper use of the same.
• In this sense, if in order to use a service of the Website, the User must register, he/she will be responsible for providing truthful and lawful information. If, as a consequence of registration, the User is provided with an identification and/or password, he/she undertakes to use it diligently and to keep the password secret in order to access these services. Consequently, the Users are responsible for the adequate custody and confidentiality of any identifiers and/or passwords provided by CAMBRIDGE HOUSE, S.L., and undertake not to cede their use to third parties, either temporarily or permanently, nor to allow access to them to third parties.
• By virtue of the above, it is the obligation of the User to immediately notify the Systems Department of CAMBRIDGE HOUSE, S.L., of any fact that allows the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorised access to them, in order to proceed with their immediate cancellation. As long as these facts are not communicated, CAMBRIDGE HOUSE, S.L., will be exempt from any responsibility that could be derived from the improper use of the identifiers or passwords by unauthorised third parties.
• Not to carry out advertising, promotional or commercial exploitation activities through the website, not using the contents and in particular the information obtained through the website to send advertising, send messages for sales purposes or for any other commercial purpose, nor to collect or store personal data of third parties.
• Not to use false identities, nor to impersonate the identity of others in the use of the website or in the use of any of the services of the website, including the use of passwords or access codes of third parties or in any other way.

Not to destroy, alter, use for use, render useless or damage the data, information, programmes or electronic documents of CAMBRIDGE HOUSE, S.L., or third parties.

Some services belonging to CAMBRIDGE HOUSE, S.L., due to their peculiarities, have particular conditions and terms of use. The applicable general conditions set out in the previous section will be applicable to them insofar as they do not oppose the particular conditions. The services that have special conditions are the following:

A) WEB MAIL CAMBRIDGE HOUSE, S.L.
This service is available to all members of the educational community such as administrative staff and teaching and research staff (hereinafter referred to as Users).
Access to the e-mail service, depending on the area to which the User corresponds, will be through the following Internet addresses:
The User and the Password for accessing the service for each of the Users are assigned by CAMBRIDGE HOUSE, S.L.
The access codes for CAMBRIDGE HOUSE, S.L. staff are provided by the CAMBRIDGE HOUSE, S.L. IT Service.
The Users will have access to the Webmail service, with the passwords provided, during the enrolment period, in the case of the students of the different sections of CAMBRIDGE HOUSE, S.L., or during the validity of the labour contract, in the case of the staff of the centre. Once these periods have elapsed, the Users may continue to register for the service, prior notification to the Academic Secretary’s Office at the time of the application for the degree, which will continue to be subject to the present regulations.
The account and mailbox are personal and non-transferable, and cannot be transferred to third parties, whether or not they have a relationship with CAMBRIDGE HOUSE, S.L.
The Users are completely responsible for all the activities carried out with their access accounts and mailboxes provided by the centre.

It is completely forbidden:
a) Disseminate content or propaganda of a racist, xenophobic, pornographic, sexist or terrorist nature, or that violates human rights, or act in detriment to the rights to privacy, honour, one’s own image or the dignity of persons.
b) Disseminate false, incorrect or inaccurate statements or references about the pages and services of CAMBRIDGE HOUSE, S.L.
c) Spreading computer viruses or any other physical or logical systems on the network that are susceptible to causing damage to the computer equipment of CAMBRIDGE HOUSE, S.L. or third parties.
d) Use the electronic mail for any commercial or financial purpose, particular to the User.
e) Participate in the propagation of chain letters or participate in pyramid schemes or similar subjects.
f) Manipulate or adapt e-mail headers.
g) Use as a mail router (outgoing mail server) machines other than those made available by CAMBRIDGE HOUSE, S.L.

CAMBRIDGE HOUSE, S.L. will not be held responsible:

• Regarding the inappropriate use of the service: Users must make an appropriate use of this service made available, and CAMBRIDGE HOUSE, S.L. cannot be held responsible for the inappropriate use of the service.
• Regarding the opinions or contents – CAMBRIDGE HOUSE, S.L. is not responsible, directly or indirectly, for the opinions or contents emitted in the messages.
• Regarding the fraudulent use of the User and Password – CAMBRIDGE HOUSE, S.L. is exonerated from any responsibility for the fraudulent use of these keys by the owner or by a third party.
• Regarding possible technical deficiencies – CAMBRIDGE HOUSE, S.L. will not be responsible in any case for the alterations in the service produced by failures in the electrical network, in the data connection network, in the server or in any other services.
• With regard to access by third parties to its system – CAMBRIDGE HOUSE, S.L. will adopt the necessary technical precautions in order to protect the data and information accessed, but will not be responsible for the actions of third parties who, violating the established security measures, access the aforementioned data.

The general conditions of CAMBRIDGE HOUSE, S.L. are applicable to the present service, as far as they are not opposed to the present particular conditions.
As the use of this service may involve the processing of personal data, please read our privacy policy carefully.

B) USE OF THE CORPORATE NETWORK.
The corporate network is a shared and limited resource. This resource is used not only for the access of the internal Users of CAMBRIDGE HOUSE, S.L. to the Internet or, where appropriate, the Intranet that is configured, but also for the access to the different corporate computer applications and the communication of data between real time and operating systems.

Users must comply with the following security measures established by CAMBRIDGE HOUSE, S.L. for the use of the corporate network:

• The use of the Internet by authorised Users must be limited to obtaining information related to the work carried out as an employee of CAMBRIDGE HOUSE, S.L., and therefore use that is not related to the functions of the User’s job, or that could lead to an improvement in the quality of the work carried out, must be avoided.
• The use of content sharing programs, commonly used for downloading music, video, etc., is prohibited.
• E-mail is seen as a basic working tool.
• Mass mailings of information as well as mailings addressed to a large number of users shall only be those that are strictly necessary and can cause a collapse of the mail system. Likewise, the electronic communication must be sent with a blind copy (BCC or BCC), so that the recipients cannot see the e-mail accounts of the rest of the users.
• Do not open attachments to suspicious messages or files or files whose origin is unknown.

C) ACCESS TO APPLICATIONS AND SERVICES.

A large part of the procedures or formalities are provided by accessing computers and/or applications, which reside on servers connected to the corporate network.

Users must comply with the following security measures established by CAMBRIDGE HOUSE, S.L. for the use of corporate applications and services:

• Both access to the computer and to the different corporate applications will be identified (by means of a username and password, or other mechanism).
• The custody of the password is the responsibility of the User. The User account assigned to another person must never be used.
• Passwords should not be written down, they should be remembered.
• Passwords should be changed periodically.
• When it is considered that the access identification has been compromised, the Data Processing Department (IT-Systems) must be notified.
• When leaving the workstation, log off from established applications and switch off the equipment at the end of the working day. Except in cases where the equipment must remain switched on.

CAMBRIDGE HOUSE, S.L. will not be responsible, in general, for the improper use of the websites owned by CAMBRIDGE HOUSE, S.L.-Users must make appropriate use of the www.cambridge-house.com, in accordance with the above terms and conditions, and CAMBRIDGE HOUSE, S.L. will not be held responsible for any improper use.

With regard to the fraudulent use of the User Name and Password, CAMBRIDGE HOUSE, S.L. is exonerated from any responsibility for the fraudulent use of these passwords by the owner or by a third party.

Regarding possible technical deficiencies – CAMBRIDGE HOUSE, S.L. will not be responsible in any case for the alterations in the service that may occur due to failures in the electrical network, in the data connection network, in the server or in any other services.

Regarding access by third parties to its system – CAMBRIDGE HOUSE, S.L. will adopt the necessary technical precautions in order to protect the data and information accessed, but will not be responsible for the actions of third parties who, violating the established security measures, access the aforementioned data.

Regarding the accuracy of the information: The information contained in the site has been prepared exclusively for informative purposes and has no official value, except where indicated.

Existing information and content may be changed or withdrawn without prior notice. Likewise, improvements or changes may be made to the products, services, design or programmes used for their operation at any time and without prior notice.

Responsibility for Hypertexts and Links to other Sites or Pages – The site contains links to other pages of third parties, the contents of which it cannot control at all times. The connection of a User from the site to these other places on the network outside our company will therefore be carried out under the sole responsibility of the navigator.

Consequently, the site cannot guarantee, in relation to these other sites, their quality, accuracy or suitability. In no way can these links be considered to be an extension of our site, nor do we share the views expressed therein or have any connection with the products or services provided or sold by them.

However, if you notice any information on them that could be contrary to the law, to the dignity of persons, or of a racist, xenophobic or terrorist or violent nature, please inform us by e-mail to the address atocha@cambridge-house.com in order to study the advisability of eliminating them.

These terms and conditions shall be governed by the statutory and regulatory rules and by Spanish law, which shall be applicable in all matters not provided for in this legal notice regarding interpretation, validity and execution.

The parties expressly waive any jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Madrid to resolve any dispute that may arise in the interpretation or execution of these conditions.